Privacy Policy

We collect information you choose to provide, including name, email, phone number, shipping address, account preferences, sizing notes, order details, restock alerts, and contact form messages.

We use information to manage accounts, process order requests, respond to messages, send preorder and launch updates, manage restock alerts, improve the site, and keep records for business and security purposes.

You can update notification preferences in your account, or unsubscribe from any marketing email using the link in its footer. You can also permanently delete your account and its saved data at any time from your account page. Transactional messages about orders or account activity may still be sent when needed, and you can always request help by emailing hello@themotherlode.shop.

We may use service providers for hosting, database storage, email delivery, analytics, security, and order operations. These providers process information for Motherlode business purposes.

We use technical and administrative safeguards designed to protect customer information, but no website or database can be guaranteed completely secure.

Privacy questions or requests can be sent to hello@themotherlode.shop.